Privacy policy

Associação Desportiva Douro Bats ("ADDB", "we", "us") is the data controller of the personal data processed through the Douro Bats Padel platform. We take your privacy seriously and process personal data in accordance with the EU General Data Protection Regulation (GDPR) and the applicable Portuguese data protection law.

This privacy policy explains what information we collect, how we use it and what rights you have. Read it carefully. If you do not agree with it, do not use the platform.

Personal information

We may collect personal information that you provide to us when you create your account or take part in ADDB padel activities, including:

• Name and email address
• Date of birth, which we use to confirm you are old enough to take part unaccompanied (see section 11)
• Phone number, used by the organisers to reach you about a game
• Profile photo
• ADDB membership data, where applicable
• Games played, match results and rating history
• Your sign-ups to games, including when and how you left one or were taken off it (visible only to the organisers), and any sanctions

Automatically collected information

When you access the platform, we may automatically collect:

• IP address and browser type
• Device information
• Cookies and browser storage that keep you signed in and remember your preferences

We use the information we collect to, among other things:

• Create and manage your account on the padel platform
• Organise and manage games, sign-ups, waitlists and draws
• Calculate and display player ratings, the ranking and match results
• Send you notifications about games, matches and ADDB news
• Improve the platform and our services
• Communicate with you about updates and announcements
• Prevent fraud and ensure platform security
• Comply with legal obligations and with ADDB's statutes and regulations

We process personal data on the following legal bases under the GDPR:

• Contract: to provide the platform, manage your ADDB membership and run the competitions you sign up for.
• Legitimate interests: to keep the platform secure, improve our services and communicate about our activities.
• Consent: for optional communications and non-essential cookies, where required.
• Legal obligation: to comply with accounting, tax and sports regulations.

We may share your information with:

• Other players (name, profile photo, rating and place in the ranking, as part of the normal functioning of competitions)
• Game organisers, referees and the clubs where we play
• Service providers who help us operate the platform (hosting, authentication, email delivery, storage of uploaded images such as profile photos, the push service of your browser or phone, which delivers notifications if you turn them on, and error reporting, hosted in the EU, which receives your user ID, the page and your browser when something breaks, but never what you submit, your cookies or your IP address)
• Public authorities or regulators when required by law or by sports governance rules

We never sell your personal information to third parties.

We apply appropriate technical and organisational measures to protect your personal information, including encryption in transit, access controls and regular reviews. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

We keep your personal information for as long as necessary to provide our services, manage your ADDB membership and comply with legal obligations. Historical match and ranking data may be kept in anonymised or aggregated form for statistical purposes. You may request deletion of your account and associated data at any time.

Under the GDPR, you have the right to:

• Access and review your personal information
• Request correction of inaccurate data
• Request deletion of your account and data
• Opt out of marketing communications
• Object to or restrict certain processing activities
• Export your data in a portable format
• Lodge a complaint with the Portuguese data protection authority (CNPD)

To exercise these rights, contact us at dourobats@gmail.com.

We use cookies and similar technologies to keep you signed in and remember your preferences, never for analytics or advertising. You can control cookie settings through your browser preferences. For more information, see our cookie policy.

The platform may contain links to third-party websites (such as ADDB's main site at dourobats.pt or our social channels) or integrate with third-party services (such as Google OAuth for authentication). We are not responsible for the privacy practices of those third parties and encourage you to review their own privacy policies.

Participation by minors in ADDB padel activities requires the prior authorisation of a parent or legal guardian in accordance with ADDB's General Regulations. The date of birth collected when you create your account is what allows us to identify these cases. We do not knowingly collect personal information from children without such authorisation. If you believe that information has been collected from a minor without consent, contact us immediately.

We may update this privacy policy from time to time. We will notify you of any changes by posting the new version on this page and updating the "Last updated" date at the top.

If you have questions or concerns about this privacy policy or about how we handle your personal data, contact Associação Desportiva Douro Bats at dourobats@gmail.com.